Out of hours and emergencies

Christmas period opening times

24th December, Christmas Eve 8.00 am to 6.30 pm

25th December, Christmas Day closed –

26th December, Boxing Day closed

27th December, 8.00 am to 6.30 pm

31st December, New year Eve, 8.00 am to 6.30 pm

1st January, New Years Day, Closed

2nd and 3rd January 8.00 am to 6.30 pm

Local pharmacies

Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments.

Weekend and evening appointments

If you need to see a GP urgently between 5:30pm and 8pm Monday to Friday or between 8am – 4pm on Saturday please call 01670 337 737.

This service known at The Cramlington Hub is hosted by The Village Surgery, Dudley Lane, Cramlington, NE23 6US.

When the GP practice is closed

If you need medical help fast but it’s not an emergency call 111, if it’s a life- threatening emergency call 999.

NHS 111 is the number to call when you need medical help fast but it’s not a life- threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111

When to call 999

You should call 111 when:

you think you need to go to A&E or to
another NHS urgent care service
your GP surgery is closed and you need healthcare advice
you don’t know who to call for medical help

Call 999 for life threatening emergencies such as:

Major accident or trauma
Severe breathlessness
Severe bleeding
Loss of consciousness
Severe chest pain

Walk-in services

You can go to the following walk-in centres without an appointment for conditions such as cuts and grazes, coughs and colds, bites and stings, sprains and strains and other common illnesses.

Ponteland Road walk-in service
168 Ponteland Road, Newcastle
0191 271 9030
Open 8am to 8pm

Out of hours care

Hexham General Hospital has walk-in services from 8am to midnight for less serious injuries and conditions including:

Minor head, ear or eye problems
Broken nose or nose bleed
Sprains, strains, cuts and bites
Children’s minor injuries and ailments
Minor fractures or broken bones
abscesses and wound infections

Emergency care for serious conditions is available at The Northumbria Specialist Emergency Hospital in Cramlington and at the RVI in Newcastle.