Repeat prescription order line: 01661 825 513
Regular prescriptions can be ordered Monday- Friday by phoning between 10.30am – 5.30pm. Alternatively the prescription request can be posted to us or dropped in at the reception desk during these hours.
Due to high demand and short term staffing issues we are asking patients to allow three full working days after requesting prescriptions before picking them up. This will enable us to meet everyone’s requirements over the next month. Thank you for your patience and apologies for any inconvenience this may cause.
We understand that sometimes patients run out of medication – perhaps prior to a weekend or a holiday. In this case we ask patients to come to one of the urgent care appointments between 8.30am-11am where one of our doctors will be happy to arrange an appropriate prescription.
Dinnington patients are welcome to order repeat prescriptions at Ponteland but they must be collected at the dispensary there, as with online requests. Alternatively the prescription can be sent directly to a chemist of your choice for collection or for home delivery. At intervals you may be asked to see the doctor to review your medication.
If you are a registered patient with our practice you can order repeat prescriptions online. First you will need to obtain a log-in PIN number from the practice by coming in with some form of ID. Once you have a PIN number you will be able to go online and set up a username and password for online repeat prescription service. You will then be able to order your repeat prescriptions for collection in 48 hours.